ServiceNow UX Tools

Rapidly deploy enterprise look and feel portals and user experience design elements in a fraction of the time and cost with Stave’ s UX and Service Portal tools and utilities. Stave provides UX tools for ServiceNow’s Service Portal for Enterprise and Express, Guided Tours for integrated UX training and help/guides, and CMS+ for your legacy ServiceNow CMS portals.

Benefits Include

  • Rapidly deploy UX solutions for ServicePortal to meet the needs of current and future users
  • Focused on Users’ experience rather than technology to increase adoption rates
  • Time-to-value and realization up to 20x faster than with Agile coding
  • Tested and Certified by ServiceNow; available on the Store

Application Summary

ServicePortal Max

ServicePortal MaxPre-built ServiceNow portals and widgets

Express Portal

Express PortalService Portal experience for SN Express

Guided Tours

Guided ToursOn screen contextual help


CMS+Point and click CMS development


ServicePortal<sup>MAX</sup>.   Enterprise Service Portal in a fraction of the time.

ServicePortalMAX. Enterprise Service Portal in a fraction of the time.

Rapidly deploy user-centric portals to your customers to deliver an amazing and easy to use experience Stave’s ServicePortalMAX. ServicePortalMAX provides a collection of portals, themes, widgets, and templates designed to enhance the user experience.

The ServicePortalMAX application for ServiceNow provides a drop-in extension to the ServiceNow Service Portal application that allows organizations to develop sleek, intuitive, and powerful mobile-first front-end portals using a point-and-click environment. ServicePortalMAX takes care of the most-common implementations of Angular, Jelly, HTML, and CSS and allows users to focus on function and design.

Stave’s ServicePortalMAX application provides a dynamic self-service portal that includes Service Request Management, Knowledge Management, and Service Catalog portal design for end users.

Administrators can easily configure it to match their company brand, color schemes, and show different information on a widget quickly and easily. Portals are fully responsive, and require minimum to no coding for development and editing.

With ServicePortalMAX users will immediately have additional Templates, Content Blocks, custom fonts, and automatic Responsive Design. These features ensure your portal(s) will look great on any sized device – desktops to tablets to iPhones.

Key Features

  • 4 turn-key portals
  • Over 10 new widgets including charts
  • Over 16 color themes
  • Additional templates, content blocks, custom fonts


  • Rapidly Deploy Enterprise Service Portals
  • Fully responsive design for mobile and desktop devices
  • Configurable by ServiceNow administrators

Contact Us to Learn More or find ServicePortalMAX at the ServiceNow Store

Express Portal. A User-centric portal for ServiceNow Express

Stave Express Portal is a self-service web experience for ServiceNow Express. Customers can access a beautifully simple web portal to make requests, view their approvals, view the knowledge base, shop the service catalog and more. With full transparency, every one of your customers can track their existing requests and initiate new ones with a few simple clicks. Express Portal utilizes fully-responsive design and works great on mobile devices as well.

Increasing your company's usage of ServiceNow Express lets you tap into the existing investment you've already made, including subscription costs, training, implementation, and user-adoption. This helps you do more with less and go further faster.

Key Features

  • Ready to Go User Portal
  • Simple and intuitive in-line editing means anyone can update your portal with ease.
  • On-screen controls are available to admins right in ServiceNow Express.


  • Customize your organization’s portal brand, look and feel
  • Editable by Administrators – not designers or specialists

Contact Us to Learn More or find Express Portal at the ServiceNow Store

Guided Tours. Contextual help and training – integrated into your application.

Deploy on-screen user guidance and training for any application or portal in ServiceNow. Stave Guided Tours provide contextual training help to your users with exactly how to use any application within ServiceNow using a sequence of on-screen pop-ups.

Tours can be used for training or as reminders for infrequent applications. Each message is configurable and sequential to help training multi-step processes and workflows. A guided tour can run on any application in ServiceNow, either on a form or on a portal, providing your organization with maximum flexibility and reducing training time to increase productivity.

Users are guided through the usage of the application and you’re notified how long the user spent on the tour or if it was abandoned to guarantee compliance. You can also set the tours to run the first-time only, every time, or on-demand so the information is always easy to access.

Guided Tours can not only ensure your users know how to use every application you have deployed in ServiceNow, you can ensure they’re using them exactly as intended to fulfill your enterprise cloud platform vision.

Key Features

  • On Screen Sequential Message Overlays and Walkthroughs
  • Progress Dashboards
  • Define your Own Content
  • Completion Reporting
  • Create Unlimited Tours


  • Reduce Training Time, Increase Adoption
  • Record & Replay Custom Training Tours
  • Track and Measure Training Compliance

Contact Us to Learn More or find Guided Tours at the ServiceNow Store

CMS+. A easy to maintain add-on to CMS for great portals now.

Easily create modern, mobile-friendly portals in a fraction of the time. Stave CMS+ is a drop-in extension to the ServiceNow Content Management System application that allows organizations to develop sleek, intuitive, and powerful mobile-first front-end portals using a point-and-click environment.

Key Features

  • Enhanced User Self Service
  • Responsive Design for Desktop and Mobile
  • Point & Click Interface
  • Modern UI Web Elements
  • No more Jelly code


  • Deploy CMS Portals up to 10x Faster at cost savings
  • Maintain Portals using in-House Resources
  • Mirror your corporate design with flexible CSS styles

Contact Us to Learn More or find CMS+ at the ServiceNow Store

Want more information? Contact Stave today.